Frequently Asked Questions

What locksmith services do you offer?

Professional Door and Lock Services, Inc. provides residential, commercial, and emergency locksmith services. This includes lock installation, lock repair, rekeying, smart lock installation, door repair, key duplication, master key systems, access control hardware, and break-in repair.

Do you offer 24/7 emergency locksmith services?

No. However, we can provide emergency locksmith services throughout Detroit and Southeast Michigan. Emergency services include lockouts, break-in repairs, damaged lock replacement, and urgent door security issues.

How quickly can a locksmith arrive in an emergency?

For most emergency calls in the Detroit metro area, we typically arrive the same day. Response time may vary depending on location, traffic, and time of day.

What areas do you serve?

We serve Detroit, Michigan and all surrounding Southeast Michigan communities including Southfield, Livonia, Warren, Birmingham, Troy, Sterling Heights, Dearborn, Royal Oak, and nearby areas.

How much does a locksmith cost?

Locksmith pricing depends on the service required, time of day, and complexity of the job. Common services such as rekeying, lock installation, and lockouts vary in price. We provide free estimates and transparent pricing before work begins.

Is it better to rekey a lock or replace it?

Rekeying is often more affordable and is recommended when locks are in good condition but keys are lost, stolen, or ownership has changed. Replacing a lock may be necessary if the lock is damaged, outdated, or you want to upgrade security.

Can you help if I’m locked out of my home or business?

Yes. We provide fast lockout services for homes, apartments, offices, and commercial properties. In most cases, we can regain entry without damaging the lock or door.

Do you install smart locks?

Yes. We install and program smart locks for residential and commercial properties. We work with major smart lock brands and ensure proper setup, connectivity, and operation.

Do you work on commercial properties?

Yes. We specialize in commercial locksmith services including master key systems, access control hardware, panic bars, high-security locks, and ongoing lock maintenance for businesses and property managers.

Can you repair or replace doors?

Yes. We provide professional door repair and door installation services. This includes interior doors, exterior doors, security doors, commercial doors, frames, hinges, and hardware.

What should I do after a break-in?

After a break-in, contact local authorities first. Once it is safe, call us for emergency lock and door repair. We can secure your property, replace damaged locks, repair doors, and recommend security upgrades.

Are your locksmiths licensed and insured?

Yes. Professional Door and Lock Services, Inc. is fully licensed and insured in Michigan. Our technicians are trained, experienced, and background-checked.

How long does lock installation take?

Most standard lock installations take 30 to 60 minutes per door. Smart lock installations may take slightly longer due to programming and setup.

Do you make duplicate keys?

Yes. We provide professional key duplication for residential, commercial, and specialty keys, including high-security and restricted key systems.

Do you offer free estimates?

Yes. We provide free estimates for locksmith and door services. For larger commercial projects, we also offer on-site consultations.

What payment methods do you accept?

We accept cash, major credit cards, checks, and electronic payments. Payment is due upon completion of service.

How do I schedule locksmith service?

You can schedule service by calling our office or contacting us through our website. Emergency services are available.